At Southwest Strings, our commitment to exceptional customer service is unwavering. We take great pride in providing a personalized and seamless experience to every musician, from novice to professional. We understand the importance of your musical journey and aim to be your trusted partner, offering prompt and reliable support every step of the way. Your satisfaction is our top priority, and we look forward to making your musical aspirations a reality.
Thank you for choosing Southwest Strings!
Customer Service Representatives may be reached by phone or email during the hours listed below.
Hours of Operation:
- Phonelines: Monday – Friday 9:00 AM – 5:00 PM Mountain Standard Time (Arizona)
- Showroom: Monday – Friday 1:00 PM – 5:00 PM Mountain Standard Time (Arizona)
- Saturday – Closed
- Sunday – Closed
- Holidays
We are CLOSED for all major holidays, and orders placed during holiday closures may experience delayed shipping times.
If you wish, please send us a message via our online contact form.
* Please note, we have special “in-store” hours for the summer. Monday through Friday, 1:00 p.m. – 5:00 p.m. Our phonelines are open 9:00 a.m. – 5:00 p.m. (Monday – Friday) *
If you would like to try out our instruments and bows, please call in advance to be assured they are in stock and ready to play.
For customer service or placing phone orders:
- Call: 1-800-528-3430
- Fax Number: 1-800-528-3470
- Email: [email protected]
Orders may be placed via our website at any time.
We are located at:
- 1721 S. Cherrybell Strav
- Tucson, AZ 85713